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Return Policy

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days for a full or exchange. Please note that items must be in their original condition and packaging. Shipping are non-refundable

RETURN POLICY
Last updated June 25, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@whybuy.net to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, please return the item to the address below with your RMA and MSO that was (provided upon receiving your item)

Why Buy Equipment, Inc.
 

4322 hwy 81

oxford, GA 30054

United States

 

Please note, you will be responsible for all return shipping charges. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

     ●     A 5% restocking fee may be charged for all returns in excess of $1,000.00.

     ●     Sale items are FINAL SALE and cannot be returned.

     ●     The item must be free from damage that occurred after the purchase

     ●     The item must be clean

QUESTIONS

If you have any questions concerning our return policy, please get in touch with us at:

 

info@whybuy.net

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